The Shilla Hotels & Resorts, the Hospitality brand of South Korean conglomerate Samsung maintains elegance and a tradition of winning guests’ hearts with the aim of becoming “Premium Lifestyle Leading Company”. By bringing your qualification and passion to work at our properties, you will help us achieve our vision: offering customers the life-style of their dream based on trust.
Shilla Monogram Resort – The Shilla Hotels & Resorts, Samsung Group tuyển dụng Front Desk Agent với thông tin sau:
Mô tả công việc
- Welcome customers
- Register the customer in the system, confirm the reservation, and obtain payment information
- Promote and join the loyalty program, immediately recognize when members visit and provide relevant benefits
- Confirm payment information and check payment correctly at check in / out
- Receive a deposit for the accommodation fee, pay cash upon request of traveler's checks and exchanges, issue a receipt, register the system, and prepare a report
- Take necessary action in response to customer requests and complaints
Yêu cầu công việc
- Understanding of the hotel operation process (especially front desk)
- Business standard (MS-Office and Opera)
- 2-year college degree or above, bachelor degree preferred(Hotel management related major preferred)
- Front desk service experiences preferred
Quyền lợi
* Attractive salary/ Mức lương thu hút
* Professional and friendly working environment/ Môi trường làm việc thân thiện và chuyên nghiệp
* Competitive benefit package/ Chế độ phúc lợi cạnh tranh
- 2 days off/ week, 12-14 annual leaves/ year
- 02 ngày nghỉ/ tuần, Phép năm 12 - 14 ngày/ năm- 24h accidental insurance, health care insurance for self and dependants/ BH tai nạn 24/24h, BH sức khỏe cho cá nhân và người thân
- Service Charge support, meal, transport, mobile allowances during pre-opening/ Hỗ trợ phí phục vụ, tiền ăn trong ca, xăng xe và tiền điện thoại trong giai đoạn tiền khai trương
- Uniform, staff meals, shuttle bus are provided / Được cung cấp đồng phục, suất ăn trong ca và xe đưa đón khi khu nghỉ dưỡng đi vào hoạt động.
